BOOKING policIES:

• BY..EMMX OPERATES DURING REGULAR BUSINESS HOURS FROM 8AM - 6PM AEST, MONDAY TO FRIDAY. BY..EMMX MAY OFFER LIMITED AVAILABILITY FOR WEEKEND APPOINTMENTS UPON REQUEST AND SUBJECT TO AVAILABILITY.

• BY..EMMX RECOMMENDS BOOKING APPOINTMENTS AT LEAST 48 HOURS IN ADVANCE TO ENSURE AVAILABLITY AND PROPER PREPARATION FOR YOUR PROJECT.

• For all appointments, excluding Discovery Calls, a deposit is required. please be advised that these deposits are non-refundable.

• BY..EMMX UNDERSTANDS THAT PLANS MAY CHANGE. HOWEVER, I KINDLY REQUEST THAT YOU PROVIDE AT LEAST 24 HOURS NOTICE FOR ANY APPOINTMENT CANCELLATIONS.

• LATE CANCELLATIONS AND NO SHOWS WILL RESULT IN THE FORFEITURE OF YOUR DEPOSIT.

• REFUNDS ARE NOT PROVIDED FOR SERVICES ALREADY COMPLETED. HOWEVER, IF YOU’RE DISSATISFIED WITH THE SERVICE, PLEASE CONTACT BY..EMMX TO DISCUSS POTENTIAL REMEDIES OR ADJUSTMENTS.

• All scheduling, cancellation, and rescheduling requests must be communicated directly to BY..Emmx via email or phone. BY..Emmx may not accept requests made through social media platforms or third-party channels.